Maturity in digitalization plays a huge role in growth for small businesses. ... 72% of small businesses are accelerating digitization because of COVID-19 and the need to operate a remote workforce or better engage with customers. Only 24% of small businesses are in the most advanced stages of digital transformation.
In today’s technological world, fulfilling the ever-increasing needs of customers has become the utmost requirement for businesses. Companies that focus on leveraging innovative technologies and digitalization grow faster, improve their business operations and reach new heights of success.
Digital transformation is the process of digitizing your business operations to increase productivity and boost your employees’ efficiency. Small businesses should embrace digital technology to streamline business processes, take result-driven marketing initiatives, strengthen their business strategy and earn more profit.
Established enterprises are already deploying digital transformation strategies to provide more value to their customers and meet the customers’ demands.
Some mid-size and small businesses are thinking to leverage technology to provide customers with better, fast, and quality services to stand out from the crowd.
Why digital transformation?
With the advent of cutting-edge technologies such as artificial intelligence (AI), virtual reality (VR), augmented reality (AR), and cloud computing, it has become easier for businesses to delight and satisfy customers with more purchases.
Small businesses and recently launched startups are harnessing the power of digital transformation and remain competitive in the market. Carefully examine your business operation and decide how you can implement advanced technologies in different areas of your business to improve customer experience.
A survey found that 84% of companies that strive to provide a better customer experience saw an increase in their revenue. This is why more and more enterprises are spending on digital transformation to take maximum advantage of it.
If you’re running a small business and wondering how digitizing your business process can help you transform your brand, this post is for you. Here I’ll discuss how prioritizing digital transformation can help your small business reach new heights of success.
How it works
It is interesting to know that a majority of small business owners are willing to make digital transformation a vital component of their business strategy. All you need is to digitize your most important business processes and get ready for earning more profit.